Where does the Revenue and Debt Management Section fit into the Budget and Treasury Department?

The Budget Officer is responsible for the financial administration, financial control and financial reporting of the municipality, with the following Directorates:

Revenue, Valuations and Debt Management

• Revenue Enhancement

• Revenue and Debt Management

• Valuations

Supply Chain Management

• Logistics and Expenditure

• Contract Management

Budget and Financial Reforms

• Budget Planning and Implementation

• Financial Management and Expenditure

• Asset and Liabilities

• Departmental Support

Administrative Support

As can be seen from the above, the Revenue and Debt Management falls within the Revenue, Valuations and Debt Management, and all services in the Division are rendered in-house by the Budget & Treasury Office staff with the exception of the following:

• Credit Control and Debt Collection

Key Performance Areas for the Income Section:

Cashier and Customer Care

Customer care with regard to municipal accounts

Debt Management

• Debt Collection

• Credit Control

• Termination/restriction of Services

Billing & Meter Management

• Meter management – water and electricity

• Refuse

• Meter readings

Billing & Tariff Management

• Policy and reporting

• Tariffs and monthly statistics

• Indigent

Rates

• Assessment rates

• Rates Clearances

• Property rental and sales

• Sundry Debtors